WHY DO YOU SHIP SOME ITEMS & NOT OTHERS?While we would love to ship all of our products, some of them are too perishable for us to be able to ship across the country, or they are not baked on a regular basis. For those items, we suggest you visit us in beautiful Portland, Oregon!
WHEN WILL MY ORDER SHIP & WHEN WILL I RECEIVE IT?
We mail shipments MONDAY through WEDNESDAY each week. As we are an artisanal bakery, all breads are made to order and never frozen or stocked. We need a little time to make your order. Thus, all orders have a 48 hour lead time for production. Orders that come in after 12:00PM PST will be processed the next day. Here is our shipping schedule based on order days and times:
We mail shipments MONDAY through WEDNESDAY each week
Shipments usually arrive 2-3 days after shipment and separately from other mail. We cannot guarantee an exact arrival date. Please note: we do not ship on federal holidays.
HOW DO YOU SHIP PACKAGES? WHICH CARRIERS DO YOU USE?We ship all mail orders via USPS Priority Mail or Priority Mail Express. Our breads have shorter shelf lives than typical bakery products because we don't use preservatives or dough conditioners. We highly encourage you to choose the fastest shipping method possible to ensure product freshness and enjoyment. Once in hand, please follow the storage and handling instructions provided in your shipment or you can download them here.
Please provide us with a street address for your shipment. Depending on the address to which an order is shipped, the delivery person may leave the package or leave a notice if no one is available to accept the package.
NOTE: Please check all shipping addresses carefully. We guarantee delivery only to the addresses we are given. Delivery services will not forward. New Cascadia Traditional is not responsible for damage, loss, or delay as a result of incorrect address information or for inability of a recipient to receive the package.
WHAT ARE YOUR SHIPPING RATES?
Our shipping rates are weight-based for each region of the United States. This is the most fair way we know of calculating shipping. Shipping rates are dynamically calculated based on the weight of the products in your shopping cart. Your shipping charge will be visible on the checkout page after you have entered your shipping zip code. Once again, we highly encourage you to choose the fastest shipping method possible to ensure product freshness and enjoyment.
DO YOU SHIP INTERNATIONALLY?
No, at this time we only ship within the contiguous United States (no Alaska or Hawaii service). Our breads contain no preservatives so they are not able to withstand a journey beyond our borders.