Questions or feedback? Feel free to send us a message at:
MailOrder@NewCascadiaTraditional.com
The more details you provide, the easier it is for us to answer your question accurately. Be sure to check our Frequently Asked Questions page — the answer to your question might be waiting.
Standard Store Hours:
Sunday 8am-2pm
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Tuesday 8am-2pm
Wednesday 8am-2pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 8am-8pm
PLEASE NOTE: All online orders are for FUTURE DATE PICK-UP. If you wish to order for same day pick up, please visit our bakery as a walk in customer, or try calling ahead at 503-546-4901 (pre payment required, leave a voicemail if we don't answer and we will call you back if we can). We do our best to answer phone calls when we are able to.
Our Refund Policy: we require a minimum 24 hours’ notice to cancel online orders. Online orders canceled with at least 24 hours notice will receive a full refund. Online orders canceled with less than 24-hours’ notice will receive a 50% refund. If an online order is not picked up and notice of cancellation is not given, the purchase price will not be refunded. Same day phone call orders that are not picked up cannot be refunded. To cancel your online order, please e-mail us at: shop@newcascadiatraditional.com
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